Technician Partner Program · Featuring TotalAV

Every repair is a chance to leave your customer protected

Offer discounted TotalAV device protection during or after every service. Your customers leave safer — and you earn performance-based partner rewards for every valid subscription.

Customer-First OfferDiscounted protection
Simple IntegrationInto your workflow
Performance RewardsFor valid subscriptions
Suitable for independent technicians & shops
Computer + mobile device coverage
No enrollment fees
Dedicated partner support
Why It Works

A better outcome for everyone

The best add-on offers solve a real problem. Device protection after a repair isn't a pitch — it's a service.

For Your Customers

Discounted antivirus protection right after their repair
Peace of mind knowing their device is secured
Optional setup assistance from a trusted technician
Protection for both computers and mobile devices
The customer controls the purchase — no pressure, no tricks

For Your Business

Natural add-on that fits into your existing service flow
Increases the value of every customer interaction
Simple offer that's easy to explain in under 60 seconds
Performance-based rewards for valid customer subscriptions
Progressive monthly bonuses as your volume grows
Works for repair shops, mobile technicians, and IT providers
How It Works

Three steps. Fully compliant.

Integrate the offer into your repair workflow in minutes. No complicated setup, no inventory, no risk.

1

Recommend protection during or after the service

As you complete a repair, cleanup, setup, or optimization, mention the discounted TotalAV offer. Explain the benefits — antivirus protection, device security, peace of mind. You may show the offer page and walk the customer through it.

You explain. You recommend. You assist.
2

The customer completes the purchase themselves

The customer reviews the offer on their own device or the device you've just serviced. They enter their own payment details and complete the subscription purchase directly. You must never pay on the customer's behalf or use your own payment method.

The customer pays. Always. Using their own card.
3

You earn partner rewards for valid subscriptions

Every valid end-customer subscription is tracked to your partner account. Rewards are issued 60 days after a valid customer subscription is confirmed, provided it remains active and legitimate. As your monthly volume grows, you can unlock progressive bonus tiers. Only real, active customer subscriptions qualify.

Real subscriptions. Real rewards. No shortcuts.
Sample Offers

Offers your customers will actually want

Entry prices start with an 80% promotional discount. Included extras, billing cycle, and renewal terms vary by device and offer flow. Prices shown in the customer's local currency (USD, EUR, or GBP).

Mobile Antivirus
1.99€ /month
ENTRY PRICE
Includes:
• Mobile antivirus protection
• 2 free additional antivirus licences (Windows, Mac, iOS & Android)
• Android Optimizer — built-in device cleaner
Billing terms:
Renews monthly at standard rate unless cancelled. 14-day full refund window. Prices may change.
VPN Bundle
19€ /year
~1.59€/MONTH
Includes:
• VPN — secure, private browsing
• Total Adblock — automatic ad removal
• TotalAV antivirus licence — malware & virus protection
Billing terms:
Renews annually at standard rate unless cancelled. 30-day full refund window. Prices may change.
Sample offer structures shown for illustration. Entry prices, included extras, billing frequency, renewal rates, refund windows, and displayed currency (USD, EUR, or GBP) may vary depending on the customer's device, offer flow, and region. Customers should always review the final checkout terms before completing their purchase. All purchases must be completed by the end customer using the customer's own payment method.
Natural Fit

Why this offer converts naturally after repairs

You're not cold-selling software. You're completing a service with a logical next step.

Trust is already established

The customer just handed you their device. They trust your judgment on what it needs.

The need is obvious

After a virus removal, cleanup, or setup — protection is the natural follow-up question.

The price is compelling

Starting from €19/year on desktop or €1.99/month on mobile, the entry price makes it an easy yes — in the customer's own currency.

No hard sell required

You mention it, explain it, offer to help set it up. The customer decides. That's it.

It adds service value

Customers remember the technician who went the extra step to protect their device.

It scales with your volume

Whether you see 5 or 50 customers a week, the offer integrates the same way.

Partner Rewards

Grow your volume, grow your rewards

The Technician Partner Program includes performance-based incentives for valid customer activations. Rewards are issued 60 days after a valid customer subscription is confirmed, giving time to verify that each subscription is real and active. As your monthly volume increases, so do your rewards.

Only real, active end-customer subscriptions qualify. Rewards are never issued for self-purchases, fraudulent activations, or artificially generated subscriptions.

Apply for Full Details →
Starter1–9 subscriptions / month
Base partner reward per valid activation
Growth10+ subscriptions / month
Unlocks monthly bonus on top of base rewards
Volume30+ subscriptions / month
Higher bonus tier with increased per-activation value
Partner Rules

Built on compliance and transparency

We take program integrity seriously. These rules protect you, your customers, and the program.

"Technicians may explain the offer and assist with setup, but every purchase must be completed directly by the end customer using the customer's own payment method."

What You Can Do

• Explain the TotalAV offer to customers
• Demonstrate the product's features
• Assist with software installation and setup
• Show the purchase page on the customer's device
• Answer customer questions about the subscription
• Encourage customers to review final checkout terms before purchase

What You Must Never Do

• Pay for a subscription on the customer's behalf
• Use your own credit or debit card for a customer
• Self-purchase subscriptions to earn rewards
• Encourage a customer to buy and cancel immediately
• Create fake or artificial activations of any kind
FAQ

Frequently asked questions

Who is eligible to join the Technician Partner Program?

Computer repair shops, mobile phone repair technicians, IT service providers, device support businesses, and independent technicians who regularly service computers and mobile devices. You must operate a legitimate service business.

What exactly does the customer receive?

Customers receive a discounted subscription to TotalAV protection software. The specific package, included extras, and entry price depend on the device used and the offer flow the customer enters. For example, a PC-based antivirus offer may include bonus tools like a Mac Cleaner or additional device licences, while a mobile offer may include an Android Optimizer or extra antivirus licences. Pricing is shown in the customer's local currency (USD, EUR, or GBP) and all final terms are displayed at checkout.

Can I complete the purchase on behalf of my customer?

No. The purchase must always be completed by the end customer using the customer's own credit or debit card. Technicians must never pay on behalf of a customer, use their own payment method, or pre-purchase subscriptions. Rewards are only issued for valid end-customer purchases.

Am I allowed to help the customer install the software?

Yes. You may explain the offer, demonstrate the product, and assist with installation or setup on the customer's device. The only step the customer must handle personally is the payment itself.

How are partner rewards structured?

Rewards are performance-based and tied to valid customer activations. Rewards are issued 60 days after a valid customer subscription is confirmed, provided the subscription remains active and legitimate. The program also includes progressive monthly bonuses based on subscription volume — for example, reaching 10+ valid subscriptions in a month unlocks a bonus tier, and 30+ unlocks a higher tier. Exact details are shared upon approval.

What happens if a customer requests a refund?

Only valid, active end-customer subscriptions qualify for partner rewards. Rewards are assessed 60 days after the subscription date. If a subscription is refunded, cancelled, or flagged as fraudulent within that period, the associated reward will not be issued.

Can I self-purchase subscriptions to earn rewards?

No. Self-purchases, fake activations, misleading tactics, and encouraging customers to "buy now and cancel immediately" are strictly prohibited. Any fraudulent or artificial activity may result in rejected rewards and permanent removal from the program.

How do I track my performance and rewards?

Approved partners receive access to a reporting dashboard where you can monitor valid activations, pending rewards, and bonus tier progress.

Is there a cost to join the program?

No. There is no fee to apply or participate in the Technician Partner Program. You can start offering protection to your customers as soon as your application is approved.

What materials or support do I receive as a partner?

Approved partners receive offer explanation guides, optional in-store materials, and dedicated partner support to help you integrate the offer into your service workflow.

How long does the application process take?

Most applications are reviewed within a few business days. You'll receive a confirmation email with next steps once approved.

Can I offer this to every customer?

You can recommend TotalAV protection to any customer who may benefit — particularly those coming in for repairs, cleanups, setups, or device optimization. The offer is relevant to both computer and mobile device customers.

Why do offers look different on different devices?

The offer page adapts based on the customer's device and region. A customer opening the link on a PC may see an annual antivirus package with desktop-focused extras, while a customer on a mobile device may see a monthly plan with mobile-optimised tools. Entry prices, included bonuses, renewal billing cycles, and refund windows may all vary by flow. Customers should always review the final checkout details before completing their purchase.

What currency will my customer be charged in?

Customers are billed in their local currency based on their country or billing region. Pricing may appear in USD, EUR, or GBP. The exact amount and currency are always displayed on the checkout page before the customer confirms their purchase.

Do all offers renew at the same rate?

No. Renewal terms differ by offer flow. Some subscriptions renew annually, others renew monthly. The renewal price, billing cycle, and refund window are clearly stated in the checkout terms the customer sees before purchase. As a technician, you should encourage customers to review these terms carefully.

Get Started

Apply to become a partner

Free to join. No inventory. No risk. Start offering protection to your customers within days.

By submitting this application, you acknowledge that partner rewards are issued 60 days after a valid customer subscription is confirmed. Rewards apply only to legitimate end-customer subscriptions. Self-purchases, fraudulent activations, and misleading tactics are prohibited and may result in removal from the program. All customer purchases must be completed by the customer using the customer's own payment method. Offer details, pricing, and billing terms may vary by device, flow, and region.

Start protecting your customers today

Join the Technician Partner Program featuring TotalAV. Add real value to every repair. Earn rewards for every valid subscription.